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Plusbaby is a website of MedHealth SA, Chemin du Levant 8, 1023 Crissier. Its offer is limited to Switzerland. These general terms and conditions of sale (hereinafter referred to as GTCS) apply to all services provided on the Plusbaby website.
These terms and conditions are governed by Swiss law. By placing an order on the plusbaby.ch website, the customer declares that he/she has read, understood and unreservedly accepts the terms of these general terms and conditions of sale, which are applicable in their terms on the day of confirmation of the order, according to their wording on the Plusbaby website. They are, however, subject to change.
The subscription consists of the shipment, each calendar month, of the product(s) selected, including home tests, dietary supplements or other health-oriented products. Plusbaby offers two payment methods:
The customer may terminate his monthly subscription at any time in accordance with the terms and conditions set out in article 4 of these terms and conditions.
Monthly customers can unsubscribe without obligation. These customers can terminate their monthly subscription at any time in their “My account” area.
If the cancellation occurs after the direct debit has been made, the order is deemed to have been concluded for the month concerned, and the subscriber may not demand cancellation of the order on the grounds of the cancellation request. The unsubscription will then be taken into account for the following month.
To unsubscribe, customers can use the unsubscribe link in their “My account” area. Unsubscription may also result from Plusbaby’s decision in accordance with the terms and conditions set out in article 5 relating to customer account deactivation.
In the event of non-compliance with the obligations arising from the acceptance of the present GTC, of an incident of payment of the price of an order, of the delivery of erroneous information when creating an account or of acts likely to harm the interests of Plusbaby, the Company reserves the right to suspend access to the services offered on the site or, depending on the seriousness of the acts, to terminate the subscription and the customer’s account without being able to claim damages.
The prices indicated on the site are in Swiss francs and include VAT. However, they do not include shipping costs, which will be invoiced at checkout. Plusbaby reserves the right to change prices at any time.
The customer may only use the means of payment indicated in the order process.
In accordance with current regulations, Plusbaby does not store or record customers’ bank details.
If a promotion code has been used incorrectly or forgotten, it cannot be applied retroactively.
Upon receipt of the shipment, the customer checks that the goods correspond to the order. If this is not the case, please notify us within 3 days of receipt of the order. Failing this, the goods delivered shall be deemed to have been accepted. Plusbaby guarantees the quality of the products and cannot be held responsible for damages of any kind that may result from misuse of the products or normal wear and tear.
If the order has to be returned to the sender (PlusBaby), the customer will be charged for the return shipping costs. If the parcel has to be returned to the sender, a second delivery will be made at the customer’s expense. If the same parcel is returned to sender again, it will no longer be returned to the customer and the amount corresponding to this order, including any additional delivery costs, will remain the property of Plusbaby.
All elements of the orders and the site are the property of Plusbaby and are protected by copyright, trademarks or patents. They are the exclusive property of Plusbaby and may not be copied, reproduced or downloaded in whole or in part without the prior written consent of Plusbaby. Any offender is liable to prosecution and payment of damages.
Photos are not contractual. We have done our best to display the colors and images of our products as clearly as possible. However, we cannot guarantee that the display of these photos on your screen accurately reflects reality.
These general terms and conditions of sale and the contracts concluded are subject exclusively to Swiss law.
Any dispute arising between the parties in connection with the conclusion, interpretation and/or performance of this agreement shall be subject to the exclusive jurisdiction of the courts of the Canton of Vaud.
PlusBaby resources are intended to provide general information and are not a substitute for professional medical advice, diagnosis or treatment.
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